Privacy Policy
1. General Information
This Privacy Policy explains how Praxis Lebensbrücke GmbH processes personal data when you visit our website or contact us.
Personal data refers to any information relating to an identified or identifiable natural person. This includes, for example, names, email addresses, telephone numbers and IP addresses. Information concerning health, religious or philosophical beliefs, and other highly personal matters may be considered sensitive personal data.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP). Where the European Union General Data Protection Regulation (GDPR) applies, we also comply with its provisions.
2. Data Controller
The entity responsible for processing personal data on this website is:
Praxis Lebensbrücke GmbH
Im Schleipfenacher 1
8127 Forch ZH, Switzerland
Email: gabriela.raviola@lebensbruecke.ch
Telephone: +41 76 412 60 71
Company Identification Number (UID): CHE-360.420.672
Website: https://www.lebensbruecke.ch
3. Processing of Personal Data
We process personal data only to the extent necessary and proportionate. In particular, we process personal data for the following purposes:
Providing and securing our website;
Responding to enquiries;
Arranging and conducting consultations and support sessions;
Fulfilling contractual and legal obligations;
Communicating with interested individuals and those receiving our support;
Improving our services and website;
Protecting against misuse and unauthorized access.
As a general rule, we use personal data only for the purpose for which it was collected or for a compatible purpose.
4. Website Visits and Server Log Data
When you visit https://www.lebensbruecke.ch, our hosting provider may automatically collect technical access data and store it in server log files.
This may include:
IP address;
Date and time of access;
Pages or files accessed;
Previously visited website;
Browser type and version;
Operating system and device type;
Name of the internet service provider;
Technical error and security information.
This data is processed to provide the website, ensure its functionality and security, identify technical errors and prevent misuse.
As a general rule, we do not combine this technical data with other data sources to personally identify individual visitors.
5. Hosting by Squarespace
Our website is operated using Squarespace. The service provider is Squarespace Ireland Limited, Squarespace House, Ship Street Great, Dublin 8, D08N12C, Ireland.
As part of operating the website, Squarespace and its service providers may process technical data relating to website visitors.
Squarespace may also process personal data in the United States or other countries. According to Squarespace, transfers of personal data from Switzerland to the United States are based in particular on the Swiss–U.S. Data Privacy Framework and, where necessary, additional contractual safeguards.
Further information about Squarespace's data processing practices is available at:
https://www.squarespace.com/privacy
6. Cookies
Our website uses cookies. Cookies are small files stored on your device. They may be necessary for the technical operation of the website or used to collect information about how the website is used.
We distinguish in particular between the following categories:
Essential Cookies
Essential cookies are required for the secure and proper functioning of the website. They may be used for navigation, displaying content or storing your privacy preferences.
These cookies cannot be completely disabled without affecting the functionality of the website.
Analytics and Performance Cookies
Analytics and performance cookies may help us understand how the website is used, which pages are visited and how visitors reach our website.
Such non-essential cookies are used only if you have given your consent through the cookie banner. You may withdraw or change your consent at any time through the cookie settings.
You can also delete or block cookies through your browser settings. Disabling cookies may limit certain website functions.
Further information about cookies used by Squarespace is available at:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
7. Squarespace Analytics
If you have consented to the use of analytics and performance cookies, we may use Squarespace Analytics to obtain aggregated information about the use of our website.
The following information may be processed:
Number and approximate origin of visits;
Pages viewed;
Time and duration of visits;
Devices and browsers used;
Referring websites or search engines;
Approximate geographical information;
Interactions with website content.
This information helps us understand how our website is used and improve its content and user-friendliness.
Consent to analytics cookies is voluntary and may be withdrawn at any time through the cookie settings.
8. Contact by Email or Telephone
If you contact us by email or telephone, we process the personal data you provide to respond to your enquiry and communicate with you further.
This may include:
Name;
Email address;
Telephone number;
Content and time of your enquiry;
Preferred method of contact;
Other information voluntarily provided.
Depending on the nature of your enquiry, sensitive personal data may also be involved, particularly information concerning your health, personal crises, family circumstances, illness, dying or bereavement.
Please do not send detailed medical documents or particularly sensitive health information by unencrypted email. We will be happy to arrange a suitable communication method for confidential information.
Emails may potentially be accessed or altered by unauthorized persons during transmission. Complete security of email communication cannot be guaranteed.
9. Support Services and Contractual Arrangements
If you use our support services or other offerings, we process the personal data necessary to provide these services.
This may include contact details, appointment information, correspondence, billing information and information required for the agreed support services.
We process sensitive personal data only to the extent necessary for the agreed support services or where you voluntarily provide such information.
We treat personal information received in the course of our work confidentially and implement appropriate technical and organizational measures to protect it.
10. External Links
Our website contains links to external websites, such as professional organizations, additional services, Instagram or externally published blog articles.
When you click on such a link, you leave our website. From that point onwards, the operator of the external website is responsible for processing your personal data.
We have no control over which data external websites collect, how long they retain it or for what purposes they use it.
Please consult the privacy policy of the respective external website.
The mere presence of an external link does not mean that personal data is automatically transmitted to its operator when you visit our website.
11. Disclosure of Personal Data
We disclose personal data only where necessary to operate our website, respond to enquiries, provide agreed services or fulfil legal obligations.
Potential recipients may include:
Hosting and IT service providers;
Communication service providers;
Accounting or fiduciary service providers;
External professionals engaged by us, where agreed or necessary;
Authorities, courts or other public bodies where legally required.
Contracted service providers are generally permitted to process personal data only within the scope of their agreed responsibilities and in compliance with applicable data protection regulations.
We do not sell personal data.
12. International Transfers of Personal Data
Certain service providers may be located outside Switzerland or may process personal data outside Switzerland.
Where the recipient country does not provide an adequate level of legal data protection, we ensure that appropriate safeguards are in place.
These may include recognized data protection frameworks, contractual data protection clauses or other safeguards provided for by law.
In connection with Squarespace, personal data may be processed in Ireland and the United States in particular.
13. Retention of Personal Data
We retain personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations.
The following principles apply in particular:
Contact enquiries are retained for as long as necessary to process them and provide any subsequent support services.
Personal data relating to support services is retained for as long as necessary to provide and document the agreed services and protect legitimate interests.
Contractual, business and accounting records may be retained for up to ten years due to legal requirements.
Technical log and analytics data is deleted or anonymized according to the settings and retention periods of the systems used.
Once the applicable retention period has expired, personal data is deleted or anonymized unless legal obligations or overriding legitimate interests prevent its deletion.
14. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration and unlawful disclosure.
Our website uses an encrypted HTTPS connection. You can recognize an encrypted connection by the website address beginning with "https://" and the padlock symbol in your browser.
Despite appropriate security measures, absolute security cannot be guaranteed when transmitting data electronically.
15. Rights of Data Subjects
Under applicable data protection law, you have, in particular, the right to:
Request information about the personal data we process concerning you;
Request the correction of inaccurate or incomplete personal data;
Request the deletion of personal data, provided that no statutory retention obligations or overriding interests prevent deletion;
Request the provision of certain personal data in a commonly used electronic format, where the legal requirements are met;
Withdraw previously given consent with effect for the future;
Object to certain processing of personal data.
Please direct your requests to:
Praxis Lebensbrücke GmbH
Gabriela Raviola-Sprenger
Im Schleipfenacher 1
8127 Forch ZH
Switzerland
Email: gabriela.raviola@lebensbruecke.ch
To protect your personal data, we may request appropriate proof of identity.
The exercise of your rights may be restricted where legal obligations or overriding legitimate interests apply.
You also have the option of contacting the Swiss Federal Data Protection and Information Commissioner:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
16. Changes to This Privacy Policy
We may update this Privacy Policy if our data processing activities, the services we use or applicable legal requirements change.
The version published on this website at any given time shall apply.
Last updated: August 2026